Al's Diner

So Saturday I decided to check out this new 50's style diner that just opened in Lawn,TX. Its right up the road and sounded like a fun thing.

 On first impression walking in, wasn't too crowded but people there. The decor...well it resembled a 1950 kinda theme..the old Chilies bar stools made it. But there was 50's music playing and two outta the four wait staff were trying to dress the part.

 We were sat in the crowded isle in a two person table and took drink order. Order onion rings as an appetizer, nothing out of the ordinary didn't seem all that "homemade".

Me being a big blue cheese burger fan I found it on the large menu, so of course I have to try it.

Now is where the trouble starts.......

An hour later I finally saw the waiter again and was like? dude hungry here its been an hour and I can just go. He said "its coming right now".  He walks to the back and then back to me and said "I apologize, this is a family place and they are training the cooks". Right as he leaves a girl waitress walks up and asked what he told me so I told her. She laughs and said "Really?" and calls over another female waitress and had me tell her.  Now is getting awkward, I feel I am in the middle of some kinda workers feud.

Now the first female comes by and drops this shrimp dish on my table and said try this its great. Well I don't want shrimp I want my burger. Oh well at this point I am starving so I taste it.  Imagine a sweet garlic ketchup poured on over cooked shrimp, wasn't a fan.

At the hour and a half mark, wow foods here! The patties, yes there were two small ones, looked like you make at home trying to balance on top of each other on a sweet soft bun. I know y'all have heard me talk about bun to meat ratio and bun integrity before so you see where this is going. They thought using the core, well maybe not that bad, but the big veins of lettuce, you know the white piece not even green. A store bought probably in a 55 gallon tub blue cheese dressing. However!!! the fries did appear and taste hand cut and were my favorite part.

Now, with great anticipation I am waiting to see my check. Here it comes...........FULL PRICE. Yep with barely even an apology from the waiter. So I am not saying a word just paying and leaving. When I get outside I do two things. One, post to their facebook page http://www.facebook.com/AlsDinerDrivein/posts/580288368658873?comment_id=6309387&offset=0&total_comments=3&ref=notif&notif_t=feed_comment#!/AlsDinerDrivein?hc_location=stream

about my service. Second I sent direct message about it as well.  Thirty minutes later I got a FB message back from Al saying the waiter forgot to turn in the ticket, it only took us 12min to make it once we had it--come see me Al.  What? come see you? How about I am sorry for your experience please come back and talk to me and I will make it worth the drive. That sounds better right?

Ok, today I get a heartfelt response from someone else on the post. Then Al had to speak up and remind me we already talked about this and it only took 12min. Excuse me?! 12min? I waited and hour and half, great to know when you dont screw up you cook fast, but what about the 1.5hr wait before you get the ticket? And why even bring it up? On your FB page of all places. Is he trying to make sure the world knows he is right? Did he put me in my place?? Wow.

So, when leaving Al's I really know things happen and that owners or managers can make it up to you to gain business. Even if I didn't see it right away was willing to give them another chance. After today I am second guessing myself if that's a good idea. The owner seems very arrogant and has to prove that he is right. As Gordon Ramsey would say hes delusional and in denial.









and.......I'm out! www.texastravelr.weebly.com